How many years have we been talking about partnership in outsourcing? Who can remember when it was common to bring in the suppliers, harass them over the price of a contract and then to give the deal to the lowest bidder?
Of course that still happens. Sometimes we dress it up in the guise of third-party advisors, so it’s not the client who is harassing the supplier directly, it’s the advisory firm, but things have matured. It’s clear that in most IT deals today there is more of a focus on best practice and a better appreciation of accountability.
http://www.ssonetwork.com/topic_detail.aspx?id=8392&ekfrm=6
As the British government tries to cut costs, Mark Kobayashi-Hillary warns that focusing on reducing costs rather than thinking strategically will lead to even greater problems