Daniel Baker started his Bedford-based domestic appliance repair company, Kitchons, in 2007 and built his company on a cloud computing platform, which he says is now used “for everything”.
He adopted the Salesforce.com platform, which is designed for customer relationship management (CRM) but can be extended and customised to handle other types of web application as well.
Baker has used it to create a website with an online enquiry and booking form, as well as a place where his engineers can log in to review their schedule of jobs. “We designed it ourselves and it does exactly what we wanted it to do,” he says.
http://www.guardian.co.uk/cloud-computing/a-simple-piece-of-engineering
Companies that just need basic IT support may be better off using a cloud computing system, as Daniel Baker of Kitchons found out