If you believe the hype, managed services are recession proof. But here’s a confession: I don’t believe the hype. I’m hearing from more and more managed service providers (MSPs) that have stacks of unpaid invoices from customers. No doubt, those unpaid invoices hurt MSP cash flow, R&D and business planning. Here are some anecdotes I’ve heard from readers, plus some potential solutions to the unpaid invoice challenge.
The spark for this blog entry occurred during dinner with an MSP software executive a few days ago. The executive shared with me the following list of concerns:
http://www.mspmentor.net/2009/08/03/msps-time-to-collect-unpaid-invoices/